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Help Center

Short answers and links to get unstuck. For anything else, email us.

Boards and feedback

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Common questions

What is FeedFr?+

FeedFr is a feedback board for product teams. Collect ideas, vote on priorities, publish a roadmap, ship changelogs, and embed a widget in your product. Plans start at $12/month with a 7-day free trial, and there is a lifetime option for early adopters.

Is there a free trial?+

Yes. Monthly and annual plans start with a 7-day free trial that includes every feature: unlimited boards and users, branding, custom domains, API, webhooks, and integrations. You add a card at checkout and aren't charged until the trial ends; cancel any time before then and you won't pay anything.

Can I use my own domain?+

Yes. Point a custom domain at your feedback board for a branded experience. Custom domains are included on all paid plans.

How does the embed widget work?+

You can embed in three ways: a floating widget (one script tag), a full board iframe, or a compact submit form iframe. Snippets for React, Next.js, Vue, Nuxt, Svelte, Angular, and more are in the embed docs.

Can I import existing feedback?+

There's no one-click importer yet. On Pro, you can bring existing posts in with the REST API, which creates posts on any of your boards.

What happens when my trial ends?+

If you keep your plan, nothing changes and your card is charged. If you cancel, your boards become read-only: everything stays visible, but nobody can post, vote, or comment until you subscribe again. Nothing is deleted.

Still need help?

Email support@feedfr.com and we will get back to you as soon as we can.

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Affordable feedback boards for founders who ship.

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